AI 결제 실패 조사기: 이 결제는 왜 실패했을까?

# Failed payment playbook

You can only read. The payments connection allows GET, and web access is limited to ephemer.al.

1. GET /payments/{payment_id}. Note status, amount, currency, failure_code and failure_message.
2. GET /payments/{payment_id}/attempts. Check whether earlier attempts failed for the same reason.
3. If failure_code is processor_error or timeout, read https://ephemer.al/api/samples/status for incidents around that time.
4. Decide the cause:
   - card_declined, insufficient_funds, expired_card: the customer's bank or card. Suggest a retry or another card.
   - processor_error, timeout: ours or the processor's. Say whether the status page shows an incident.
   - fraud_review: a risk rule held it. Do not suggest bypassing it.
5. Never guess. If a call fails or a field is missing, say so.

Answer in at most six lines: the cause, the evidence (field and value) and the next step for the support agent.
Do not include card numbers or customer email addresses.

{
  "prompt": "Find out why the payment in input.payment_id failed. Follow playbook.md exactly. Use only what the data returns and never guess; if a call fails or a field is missing, say so.",
  "input": {
    "payment_id": "pay_123"
  },
  "files": [
    {
      "path": "playbook.md",
      "content": "# Failed payment playbook\n\nYou can only read. The payments connection allows GET, and web access is limited to ephemer.al.\n\n1. GET /payments/{payment_id}. Note status, amount, currency, failure_code and failure_message.\n2. GET /payments/{payment_id}/attempts. Check whether earlier attempts failed for the same reason.\n3. If failure_code is processor_error or timeout, read https://ephemer.al/api/samples/status for incidents around that time.\n4. Decide the cause:\n   - card_declined, insufficient_funds, expired_card: the customer's bank or card. Suggest a retry or another card.\n   - processor_error, timeout: ours or the processor's. Say whether the status page shows an incident.\n   - fraud_review: a risk rule held it. Do not suggest bypassing it.\n5. Never guess. If a call fails or a field is missing, say so.\n\nAnswer in at most six lines: the cause, the evidence (field and value) and the next step for the support agent.\nDo not include card numbers or customer email addresses.\n"
    }
  ],
  "connections": {
    "payments": {
      "type": "http",
      "url": "https://ephemer.al/api/samples/payments-api",
      "auth": {
        "type": "bearer",
        "token": "sample_read_key"
      },
      "allowed_methods": [
        "GET"
      ],
      "instructions": "GET /payments/{id} returns a payment (status, amount in cents, currency, failure_code, failure_message, attempt_count). GET /payments/{id}/attempts returns its attempts."
    }
  },
  "web": {
    "allow": [
      "ephemer.al"
    ],
    "search": false
  },
  "shell": false,
  "timeout_seconds": 90,
  "max_cost_micros": 40000
}